PolarBear Elevated Error Rate

Incident Report for TunnelBear

Resolved

Everything is back to normal

Posted Oct 09, 2020 - 18:14 UTC

Update

Underlying issue was fixed, we're starting to see error rates come down.

Posted Oct 09, 2020 - 18:11 UTC

Investigating

We are seeing elevated error rates in our PolarBear API backend. We are investigating the issue.

Posted Oct 09, 2020 - 17:54 UTC

This incident affected: APIs (PolarBear API).